Erasmus Hall High School, Brooklyn, New York September 2007-June 2011
Ricoh, Technology Services Support Associate, Houston, TX January 2019-August 2020
Executed a full range of skilled technology services including product repair, customer training, equipment and workflow observation, and solution presentation for improved methods.
Installation, preventative maintenance, connectivity/networking adjacencies, and routine servicing of products at customer locations within geographic region.
Generate and maintain required logs, processes and reports
Systematized car stock inventory, document equipment and material usage, and prepared restock orders.
Maintained and installed Amazon lockers by collaborating with Amazon logistics team.
USPS, City Carrier assistant Houston, TX February 2018-January 2019
Distributed mail and parcels to customers on a computer-generated route.
Re-fueled truck after each Day.
Track, log and report undeliverable parcels and letters to supervisor.
UPS, Package Handler Houston, TX March 2017- February 2018
Responsible for unloading boxes from route and trailer trucks.
Use powered and un-powered equipment to unload boxes in a timely manner.
Assisted supervisors with directing packages to correct zip code gate.
Undergo weekly warehouse safety tests.
Microsoft Office 365
Transportation Worker Identification Credential (T.W.I.C) Certification
Building and servicing computers
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